{"id":2155,"date":"2024-12-14T12:04:53","date_gmt":"2024-12-14T11:04:53","guid":{"rendered":"https:\/\/www.assistenzainformaticasalerno.it\/e-commerce\/?page_id=2155"},"modified":"2024-12-15T12:24:58","modified_gmt":"2024-12-15T11:24:58","slug":"richiesta-di-garanzia-rma","status":"publish","type":"page","link":"https:\/\/www.assistenzainformaticasalerno.it\/e-commerce\/richiesta-di-garanzia-rma\/","title":{"rendered":"Richiesta di Garanzia (RMA)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Il seguente modulo \u00e8 disponibile per tutti i clienti che intendono restituire un prodotto coperto da Garanzia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prima di compilare il seguente modulo, leggi attentamente le istruzioni:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compilare il modulo RMA. Scrivere dettagliatamente la tipologia di problemi riscontrati, fornendo le caratteristiche del prodotto<\/li>\n\n\n\n<li>Una volta compilato ed inviato il modulo, il nostro centro assistenza provveder\u00e0 all\u2019accettazione entro le 24\/72H successive, assegnando il numero di pratica RMA<\/li>\n\n\n\n<li>Dopo la segnalazione dell\u2019operatore, il cliente dovr\u00e0 spedire la merce obbligatoriamente accompagnata da Documento di trasporto con il numero di pratica assegnato, presso la Sede di <strong>&#8220;Computeria di Tanese Luigi &#8211; Via Abella Salernitana, 11 &#8211; 84127 SALERNO (SA)<\/strong>&#8220;<\/li>\n\n\n\n<li>Le tempistiche di evasione dell\u2019 RMA sono 7 giorni lavorativi<\/li>\n\n\n\n<li>Il termine massimo per spedire i prodotti difettosi o non conformi \u00e8 di entro e non oltre 10 giorni dalla data di accettazione della pratica.<\/li>\n\n\n\n<li>Nel caso in cui l\u2019 RMA necessiti di parti di ricambio da ordinare, le tempistiche sono dai 7 ai 20 giorni lavorativi, a seconda delle disponibilit\u00e0<\/li>\n\n\n\n<li>Per gli RMA irresolubili, si effettuano Note di Credito detraibili sui seguenti ordini<\/li>\n\n\n\n<li>Si ricorda agli utenti che non verranno accettate pratiche RMA esenti da DDT e numero di pratica assegnato<\/li>\n\n\n\n<li>Si ricorda inoltre, che la spedizione di reso RMA \u00e8 a carico del cliente.<\/li>\n\n\n\n<li>Nel caso in cui, al momento della compilazione del Modulo, si riscontra un problema nel campo \u2013 Numero Seriale \u2013 con dicitura \u2013 NOT FOUND \u2013 si comunica che \u00e8 possibile proseguire continuando l\u2019invio del modulo.<\/li>\n\n\n\n<li>Il Campo \u2013 Numero e Data Fattura \u2013 \u00e8 Obbligatorio.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si ricorda agli utenti che non verranno accettate pratiche RMA esenti da DDT e numero di pratica assegnato.<\/li>\n\n\n\n<li>&nbsp;Si ricorda inoltre, che la spedizione di reso RMA \u00e8 a carico del cliente.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N.B.&nbsp; : Nel caso in cui, al momento della compilazione del Modulo, si riscontra un problema nel campo \u2013 Numero Seriale \u2013 con dicitura \u2013 NOT FOUND \u2013 si comunica che \u00e8 possibile proseguire continuando l\u2019invio del modulo.<\/li>\n\n\n\n<li>N.B.&nbsp; : Il Campo \u2013 Numero e Data Fattura \u2013 \u00e8 Obbligatorio.<\/li>\n<\/ul>\n\n\n<noscript class=\"ninja-forms-noscript-message\">\n\tAvviso: JavaScript \u00e8 obbligatorio per questo contenuto.<\/noscript>\n<div id=\"nf-form-4-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-4\" aria-describedby=\"nf-form-errors-4\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='4';form.settings={\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Immetti un indirizzo email valido.\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"Questi campi devono corrispondere.\",\"fieldNumberNumMinError\":\"Errore numero min\",\"fieldNumberNumMaxError\":\"Errore numero max\",\"fieldNumberIncrementBy\":\"Incrementa di \",\"fieldTextareaRTEInsertLink\":\"Inserisci link\",\"fieldTextareaRTEInsertMedia\":\"Inserisci media\",\"fieldTextareaRTESelectAFile\":\"Seleziona un file\",\"tableInsertRowAbove\":\"Insert Row Above\",\"tableInsertRowBelow\":\"Insert Row Below\",\"tableInsertColumnLeft\":\"Insert Column Left\",\"tableInsertColumnRight\":\"Insert Column Right\",\"tableDeleteRow\":\"Delete Row\",\"tableDeleteColumn\":\"Delete Column\",\"tableDeleteTable\":\"Delete Table\",\"tableLegacyNotice\":\"This content has tables in the old editor format. 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